Ordering is very simple. Follow these steps:

1. Visit roxgamer.com and browse our products
2. Select your game and choose your preferred package
3. Enter your Player ID or username — no password needed
4. Choose your payment method: JazzCash, Easypaisa, or Binance
5. Complete the payment and your top-up arrives instantly

We currently accept the following payment methods in Pakistan:

We do not accept bank transfers or cash on delivery at this time. All payments are processed securely.

Yes, completely safe. Here is why thousands of Pakistani gamers trust us:

• We never ask for your game account password
• All top-ups are done directly via your Player ID only
• We have served 1000+ Pakistani gamers successfully
• Verified positive reviews are visible on our website
• 24/7 WhatsApp support if anything goes wrong

No, you can order as a guest without creating an account. However, creating a free account gives you these benefits:

• Track all your current and past orders
• Faster support if you ever have an issue
• View your complete order history
• Get notified about exclusive deals and discounts

Yes! You can top up any player’s account as a gift — just enter their Player ID when ordering. This is perfect for gifting UC, diamonds, or coins to a friend or family member.

No hidden charges at all. The price shown on the product page is exactly what you pay. We believe in 100% transparent pricing with no surprises at checkout.

Most orders are delivered instantly within 1–5 minutes after payment confirmation. During peak hours or high traffic, delivery may take up to 30 minutes.

1. Open PUBG Mobile
2. Tap your profile picture in the top left corner
3. Your Player ID (a series of numbers) is shown below your username
4. Copy all digits carefully and paste them in the order form

1. Open Free Fire
2. Tap your profile icon in the top left
3. Your Player ID is the number shown below your in-game name
4. It is usually 9–10 digits long

1. Open Yalla Ludo
2. Tap your profile picture in the top left
3. Your Player ID is displayed below your avatar and name
4. It typically starts with a number and is 8–10 digits

No, you do not need to be online. The top-up will be added to your account automatically. However, we recommend logging into the game after placing your order to confirm the balance has arrived. If you are logged in on multiple devices, log out and back in to refresh your balance.

We support a wide and growing range of games and apps:

We regularly add new games. Check our website for the latest list.

If the top-up has already been delivered to a wrong Player ID, unfortunately we cannot reverse or refund it — the transaction is completed on the game’s server and cannot be undone.

1. Wait up to 30 minutes — busy periods can cause short delays
2. Log out and log back into your game to refresh your balance
3. If still nothing after 1 hour, contact us on WhatsApp
4. Send your order number and payment screenshot
5. We will investigate and either complete your delivery or issue a full refund

This sometimes happens due to a network timeout between your payment app and our system. Here is what to do:

1. Take a screenshot of your JazzCash or Easypaisa transaction
2. Make sure it shows the deducted amount and transaction ID
3. Send it to us on WhatsApp
4. We will verify within 30 minutes and complete your order or refund you in full

Due to the instant digital nature of our products, we generally cannot offer refunds once a top-up has been successfully delivered. Refunds are only processed in these situations:

• The top-up was not delivered
• It was delivered to the wrong account due to our error
• A technical problem occurred on our end

If you have any concerns before ordering, please contact us on WhatsApp first.

Once a refund is approved, we process it within 24–48 hours. The refund goes back to the same payment method you used (JazzCash, Easypaisa, or Binance). You will receive a confirmation message on WhatsApp once processed.

The fastest way to reach us is via WhatsApp. You can also use the Contact page on our website. Our support hours are:

We offer some of the most competitive prices for game top-ups in Pakistan. Our prices are reviewed regularly to stay fair and affordable. What you see on the product page is exactly what you pay — no hidden fees, no surprise charges.

Yes! We regularly run discount offers and seasonal promotions. Follow us on social media or check our homepage for the latest deals. For bulk orders or reseller pricing, contact us directly on WhatsApp — we offer special rates for high-volume buyers.

Yes! RoxGamer is a fully online store and serves customers across all cities in Pakistan — Karachi, Lahore, Islamabad, Rawalpindi, Faisalabad, Peshawar, Quetta, and everywhere in between. As long as you have JazzCash or Easypaisa, you can order from anywhere.

No. All our top-ups are done through official and legitimate channels. We top up directly via your Player ID — we never log into your account, never use hacks or third-party tools, and never violate game terms of service. Your account is completely safe.